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This apprenticeship is a role within the Civil Service. To see full details of the apprenticeship click on ‘apply’ to go to the Civil Service Jobs website.

Wage

£29,432 a year

Check minimum wage rates (opens in new tab)

Training courseCustomer service practitioner (level 2)

HoursClick apply to see full details of the working week for this apprenticeship.

37 hours a week

Start date

Friday 1 May 2026

Duration

2 years

Positions available

100

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

This apprenticeship is a role within the Civil Service. To see full details of the apprenticeship click on ‘apply’ to go to the Civil Service Jobs website.

Where you’ll work

Bristol, South West England, BS7 8PS : Grove, South West England, DT5 1DL : Fortuneswell, South West England, DT5 1EQ : Tortworth Green, South West England, GL12 8BT : Falfield, South West England, GL12 8DB : Newport, South East England, PO30 5RS : Erlestoke, South West England, SN10 5TU