Software Developer Apprentice

Summary

Supporting the current BAU team through low priority tickets to begin with and then progressing upwards whilst learning on the job. Also administrative, coordination, and operational support while developing knowledge, skills and behaviours in line with the software development apprenticeship standard.

Wage
£19,747 a year

Training course Software developer (level 4)
Hours Days and shifts to be confirmed.
35 hours a week

Start date
Monday 10 August 2026

Duration
1 year 6 months

Positions available
1

Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work
Principal Responsibilities:

Business Operations Support:

Povide tech support to the Head of Salesforce Delivery and wider tech team
Assist in ticket solving and ongoing Salesforce issues
Support the delivery of operational priorities projects in technology
Help track actions, risks, and deliverables to ensure effective follow-up and completion
Data, Reporting and Analysis
Support the preparation of reports, dashboards, and operational updates
Assist in gathering and maintaining data to support business decision-making
Ensure information is accurate, up to date, and presented clearly
Stakeholder and Communication Support:

Support communication between teams, ensuring information is shared clearly and efficiently
Making sure the tickets assigned are up to date on JIRA Board and service desk with complete analysis and resolution
Provide support in responding to internal and external queries where appropriate on the service desk Salesforce tickets
Administrative and Process Support:

Provide general administrative support including document management, record keeping, and coordination tasks
Support the development and improvement of internal processes and procedures
Assist with compliance-related activities and ensure accurate record keeping
Apprenticeship Responsibilities:

Complete all requirements of the Software Developer apprenticeship programme
Attend and actively participate in training sessions, workshops, and reviews with the training provider
Maintain a portfolio of evidence demonstrating learning and development
Apply learning in the workplace to develop competence in Software Developing
Take responsibility for personal development and progression throughout the apprenticeship
TRAINING AND DEVELOPMENT:

Undertake a Level 4 Software Developer Apprenticeship (or equivalent)
Receive a minimum of 20% off-the-job training, including study time, workshops, and learning activities
Be supported by a dedicated line manager and apprenticeship provider
Participate in regular progress reviews and feedback sessions
Develop core competencies in communication, organisation, problem-solving, and tech processes
TDS Values:

Must be able to identify with the aims and objectives of TDS including TDS’s Values:

Customer Excellence
Teamwork
Making a difference
Fairness
Equal Opportunities
Implement TDS’ Equal Opportunities Policy in respect of all functions, ensuring that all policies and procedures are in accordance with good equal opportunities practice.

Where you’ll work
The Maylands Building
Maylands Avenue, Hemel Hempstead Industrial Estate
Hemel Hempstead
HP2 7TG

Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider
FIREBRAND TRAINING LIMITED

Training course
Software developer (level 4)

What you’ll learn
Course contents
Training schedule
Firebrand’s sector leading Software Developer (L4SD) Apprenticeship Programme develops apprentices to become competent software developers, working across the front-end, logic and data layers.

Apprentices develop a deeper understanding of key software development processes and practices allowing operation at all stages of the software development lifecycle, including design, development, testing, deployment, and maintenance.

The apprentice will learn advanced programming skills, including object-oriented concepts, use of automated testing tools and secure development principles and practices in order to develop high-quality and secure software.

Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.

Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the Software Developer apprenticeship:

BCS Level 4 Diploma in Software Development Methodologies
CertNexus Cyber Secure Coder
Industry recognised certification in one of Java, Python or C#
Key areas covered are:

Software Development Lifecycles
Effective Team Working
Problem Solving
Logic and data structures
Sorting & Searching algorithms
Critical sections and race conditions
Relational and non-relational databases
Software designs and functional or technical specifications
Software testing frameworks and methodologies
Requirements
Essential qualifications
A Level in:

English (grade B or above)
Mathematics and Computer Science (grade A)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills
Communication skills
Attention to detail
Organisation skills
Logical
Team working
Willingness to learn
Prioritise workload
Aptitude and logic writing
Excellent in non-verbal skills
Ability to manage tasks
Proactive & positive attitude
Able to take direction
Able to work independently
Reliability
Good time management
Flexibility and adaptability
Other requirements

Apprenticeship requirements:

A Levels in English, Mathematics (essential), and Computer Science and/or Information Technology (essential)
For candidates who have completed A Levels: A minimum grade B is required, with grade A in Mathematics and Computer Science preferred
For candidates currently studying A Levels: Predicted grades will be considered
The candidate will have to demonstrate good logical and aptitude during the interview process
Must meet eligibility criteria for apprenticeship funding
Commitment to completing the full apprenticeship programme
Willingness to dedicate time to study and development
About this employer

We are The Dispute Service, and we safeguard tenants’ deposits throughout the United Kingdom, and offer a free dispute resolution mechanism in the event of a dispute over its return. We are looking for a positive, flexible and motivated individual to join our team as a Software Developer Apprentice.

This role sits within the Head of Salesforce delivery and will support the existing BAU team and inhouse Salesforce lead projects. You will gain exposure to a wide range of tech related activities, including administrative coordination, stakeholder support, reporting, and process improvement.

Alongside your day-to-day role, you will work towards a recognised Level 4 Software Developer Apprenticeship, developing the knowledge, skills, and behaviours required for a successful career in IT.

You will receive structured support, training, and mentoring throughout your apprenticeship, including protected learning time.

The role is office-based. No job description can cover every issue that might arise, and the post holder is expected to carry out other duties from time to time, broadly consistent with those listed below. In this Job Description, “TDS” means “The Dispute Service Ltd.”

After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Career Development:

This role is designed to provide a foundation for a career within TDS. Upon successful completion of the apprenticeship, there may be opportunities to progress into permanent roles within Technology or other areas of the organisation.

Ask a question
The contact for this apprenticeship is:

FIREBRAND TRAINING LIMITED

The reference code for this apprenticeship is VAC2000042895.