Call Centre Representative

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Hours per week 37.5

Call Centre Representative – Legal Services

We’re looking for Call Centre Representatives to join our Co-op Legal Services team.

In this role, you’ll make outbound calls to our partner’s customers to offer support and assistance on legal and financial matters. Our customer base will have recently been bereaved and facing a difficult time in their lives, so we’ll look to you to handle each call with empathy and provide excellent customer service.

You don’t need any legal experience to get started as we’ll give you all the training you need, and we have clear progression opportunities within the team, providing a great opportunity to build your skills, and take the next step in your career.

As part of your application, you’ll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you’re a current Co-op colleague, this does not need to be completed.