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Community Health care Assistant

Summary

A Vacancy at East of England Community Health and Care NHS Trust (Cambridge).

To provide basic nursing care support to the Nursing team at the Luton Treatment Centre. This role will predominantly be clinic based but will require home visits as and when necessary, dependant on staffing levels. Provide phlebotomy clinics at the Luton Treatment Centre as required and assisting the Community Phlebotomists with domiciliary visits where necessary.At times where other services are facing staffing issues you may be required to assist within your skill set. The shift pattern will be 8am – 4pmor11am – 7pm depending on clinical need.

Should we receive a high number of applications we reserve the right to close this vacancy at any point after 24th April 2026

To provide basic nursing care support to the DVT Nursing team based at LTC

To support taking out of hours bloods to the laboratory in the evenings

Community Phlebotomist Service with domiciliary visits where necessary.

Provide phlebotomy clinics at the Luton Treatment Centre including evenings

When undertaking home visits on scheduled days to plan visits accordingly.

Assess the client’s registration forms and initiate investigations (to include blood pressure, weight, height, bloods

To provide basic dressings as directed by nursing team.

To set up clinical areas prior to clinic

To chaperone and assist clients attending for procedures (on and off examination couch, escorting within the building and out to their car)

Always Act as an ambassador for the Luton Treatment Centre

To give general advice to patients regarding services

Check all equipment prior to clinic and report any defects to appropriate personnel.

To take appropriate emergency action as required and to immediately inform the nurse in charge or manager.

To assist in the collection of information for audit purposes

To rotate stock according to expiry dates

To put supplies, pharmacy, logistics and stores away

To ensure bins are emptied at the end of each clinic.

Assist in taking requests from patients on the phone booking line for clinic phlebotomy.

Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There’s one reason why our services are outstanding – and that’s our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.

If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.

Greet patients attending clinics at LTC and signpost them accordingly.

To record accurate, concise information on patient care within the patient notes

To always maintain confidentiality of patients

To communicate patient information to medical/nursing staff as appropriate to patient care

Attend and contribute to service meetings.

To ensure accurate labelling of blood bottles and safe secure transfer to the laboratory

To assist in making appointments for patients who have language, speech or hearing difficulties.

Receive, screen and transfer telephone calls as appropriate, acting on own initiative ensuring that accurate detailed messages are taken and recorded.

Keep up to date with reading and replying to work email communications.

Communicate with Phlebotomists, HCA’s Specialist Nurses, GPs, Nurses, Patients, local hospitals, and other health professionals within the multidisciplinary team.

To be the patients advocate within the clinical setting.

To be supportive and communicative with colleagues and clients

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