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Thank you, we have a career assistant 'Aisha' which can help you consider roles that value your experience.

No worries — lots of people start here. Aisha can help you find the training you need and get you job-ready.

“Thanks for letting us know. You can continue exploring without training support.”

“Don’t let cost stop you. There is support available to help with training and financial resilience. Please visit: www.lutonsupportingyou.co.uk'

“Looks like that provider isn’t nearby. Have you considered distance-learning opportunities instead.”

“We respect that you may have other priorities. Please do come back if your situation changes.”

Thank you, we have a career assistant 'Aisha' which can help you consider roles that value your experience

No worries — lots of people start here. Aisha can help you find the training you need and get you job-ready

“Thanks for letting us know. You can continue exploring the page without support.”

“It’s okay to ask for help. We will redirect you to a page that can support you"

“Understood. You can continue exploring opportunities at your own pace.”

“Salary is an important factor. Here are alternative jobs with different pay ranges.”

“We respect that you may have other priorities. Please do come back if your situation changes.”

“You can get support with confidence, CV writing and job readiness through Seacole Academy. You will be redirected to their page for support."

“No problem — here are other opportunities that might suit you better.”

No worries — lots of people start here. Aisha can help you find the skills you need and get you job-ready

“Not every opportunity is the right fit. Here are other options you may prefer.”

“Salary is an important factor. Here are alternative opportunities with different pay ranges.”

“We respect that you may have other priorities. Please do come back if your situation changes.”

Customer Service Administrator

Main tasks and responsibilities of the role:

  • Processing customer orders to the SOS Inventory system
  • Raising and sending dispatch orders to the warehouse
  • Raising and issuing sales invoices
  • Responding to customer email and telephone enquiries
  • Raising supplier purchase orders
  • Allocating product serial numbers
  • Maintaining a database of customer information
  • Escalating enquiries to the appropriate team, where necessary
  • Checking product or service availability
  • Assisting customers with registration or account creation
  • Passing customer feedback to the product or sales team to help improve the company’s offering
  • Front-of-house duties, including reception and welcoming customers to the facility
  • Arranging and facilitating customer visits, training, and marketing events, including:
  • Customer interaction regarding hotel arrangements
  • Arranging refreshments for events
  • Showroom/demo room layout and preparation for customer visits
  • Providing employee business travel and living administration support, including booking hotels, flights, trains, and parking
  • Assisting with and contributing to the ongoing development of an in-house travel booking system

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