Dental Receptionist
Overview
We are seeking a highly organised and professional Dental Receptionist to join our private dental practice. This is a full-time position for an experienced individual with strong reception and administrative skills, excellent communication, and a confident, personable approach.
You will play an important role in delivering an outstanding patient experience, supporting clinicians, and ensuring that our processes run smoothly and efficiently. This role will include administration, and patient communication together with an element of treatment coordination.
This role also requires you to have experience across social media platforms and to assist our marketing agency with practice social media posts.
Key Responsibilities
- Deliver a professional and welcoming service to all patients, ensuring an excellent experience from first contact to aftercare.
- Manage telephone and email enquiries with an exceptional telephone manner and strong communication skills.
- Confidently convert patient enquiries into appointments and treatment plans.
- Maintain accurate appointment schedules and patient records using Dentally
- Collaborate closely with colleagues and clinicians to ensure smooth day-to-day operations.
- Manage patient leads through our CRM software.
- Assist in putting together social media content for the practice, and our other marketing efforts
Essential Experience
- Previous experience working in front of house reception, either in a dental practice or a similar customer facing position
- Social media posting and content creation
Ideal
Previous experience working within the dental practice environment
Job Type: Full-time
Pay: £13.00-£15.00 per hour
Experience:
- Dental receptionist: 2 years (required)
Our partners
Luton Adult Learning
Point, Luton Adult Learning, Floor 2 Arndale House, Luton LU1 2LJ