Energy Renewals Expert

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The Role

As an Energy Renewals Expert, you’ll be responsible for account managing and renewing our portfolio of qualified and existing customers. Your focus will be on helping small and medium-sized businesses secure the best possible energy deals by presenting a range of tailored solutions that meet their needs.

In this closer role, you’ll:

Build and nurture lasting relationships with Bionic energy customers.

Identify customer needs and match them with the most suitable energy products and solutions.

Search for and present the best available deals, ensuring each customer receives exceptional value.

Act as the customer’s dedicated account manager, providing expert guidance throughout the renewal process.

Schedule and conduct follow-up calls with customers to discuss their options and next steps.

Deliver world-class service that fosters trust, satisfaction, and long-term loyalty.

Confidently negotiate and close deals when they align with customer requirements.

Consistently achieve daily, weekly, and monthly performance targets and KPIs.

Cross-sell additional services such as telecoms, water, and insurance to enhance customer value.

Collaborate with your team to maintain a vibrant, supportive, and high-performing workplace.

Luton Adult Learning

Point, Luton Adult Learning, Floor 2 Arndale House, Luton LU1 2LJ

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