Fleet Service Co-ordinator

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In this role you will support Renault Truck Commercials in Dunstable as part of the Vertellus Department, handling multi-task administrative work to keep fleet operations compliant and efficient. You will work closely with service providers and internal systems to maintain scheduling, documentation and billing accuracy, enabling proactive fleet maintenance. You will contribute to data integrity across Fleet Master and related portals while communicating with customers on maintenance and compliance matters. This role offers the chance to impact sustainable transport initiatives within the Volvo Group and to grow within a collaborative, care-focused culture.

Responsibilities

Monitor vehicle service schedules and issue reminders to ensure maintenance compliance
Coordinate maintenance with service/repair providers and raise purchase orders
Manage Road Fund Licence renewal to keep vehicles compliant
Upload and maintain vehicle, service, and compliance documents in Fleet Master and customer portals
Maintain accurate fleet records in Fleet Master, ensuring data integrity
Administer Penalty Charge Notices (PCNs) with timely responses and proper record-keeping
Support proactive customer communications on maintenance, compliance, and fleet matters
Manage Smart Check reporting and escalation of issues as needed
General administrative duties including post, filing, and record maintenance
Process and reconcile vehicle rental billing weekly and monthly

Key requirements

Strong IT skills, including Microsoft Office; ability to learn in-house systems
Experience in motor trade, vehicle contract hire, fleet management, or transport industry (desirable)