GXO - Site Manager - Luton Jobs and Skills

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We are currently recruiting for a Site Manager to lead our team at our Luton Airport Consolidation Centre. You will be responsible for the safe and effective management of the operation through strong leadership of colleagues, equipment, security processes and operational activities, ensuring positive outcomes in health and safety, performance, compliance, customer service and commercial objectives.

What you’ll do on a typical day:

Take overall responsibility for the safe, compliant and efficient running of the site operation

Achieving high levels of customer satisfaction through excellence in goods receiving and despatching goods in line with the agreed schedule
Management of legal and operational compliance for the department

Oversee operational and legal compliance, including aviation security requirements and warehouse standards

Organising available resources to maximise effectiveness of the operation
Management, control, and reporting of all costs, KPIs and operational statistics within budget
Effective communication with the customer and internal colleagues
Monitoring and maintaining all written security check records to ensure compliance, scheduling random checks and addressing any deficiencies that arise

Requirements:
Proven experience in a Site Manager role, ideally within an airport consignment centre environment; logistics sector experience is essential
Strong leadership skills with experience managing teams, driving performance, handling disciplinary, absence and grievance processes, and fostering a culture of continuous improvement
Commercial and financial acumen, including budget management, resource planning, and delivering operational KPIs
Excellent decision-making, organisational and problem-solving skills, with the ability to prioritise workloads and perform effectively under pressure
Strong communication, reporting and IT skills, with a proactive approach to Health & Safety, stakeholder management, and maintaining high levels of confidentiality
IOSH qualification desirable. If you do not currently hold IOSH certification, GXO will support the successful candidate with the relevant training and development