Harrods Aviation

Responsible for delivering an exceptionally high level of customer service to the Company’s passengers, representatives and crews, we require our Customer Service agents to provide extremely high level customer service that is commensurate with the Harrods brand.
They are required to be quick thinking and very adaptable, as the nature of our business often dictates unique requirements. The role is often demanding, requiring our staff to be organised and able to co-ordinate and communicate with all other departments. They have to be multi-skilled, often have to undertake several tasks at once, whilst ensuring that they maintain a professional attitude at all times.

Duties will be delegated by a senior member of staff. However, the successful candidate will be expected to work independently, use their own initiative, and contribute effectively as part of a team.
Our Customer Service Agents must maintain a professional attitude at all times and deliver a standard of customer service that reflects the Harrods brand. They should be adaptable, proactive and quick-thinking, as the nature of the business often presents unique and changing requirements.
This can be a busy and fast-paced role, requiring excellent organisational, coordination, and communication skills, with the ability to work collaboratively across all departments.