Head of Specialist Services
Full job description
Head of Specialist Services
We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities. We are in an exciting period of growth and are looking for experienced and passionate people to help us support vulnerable individuals and families experiencing homelessness.
Are you an experienced Head of Specialist Services, looking to join at an exciting time of growth and be part of an organisation that makes a difference?
If so, please take a look into the details below and click apply!
About you:
- Proven ability to operate at senior level without direct authority
- Excellent data literacy and reporting capability
- Strong commercial awareness, linking operations to financial performance
- Ability to build trust quickly across teams
- Comfortable in fast-paced, complex environments
- Significant experience in housing, homelessness or supported accommodation at scale
- Desirable to have experience in justice-linked services (e.g. CAS3 / MoJ contracts)
- Supported housing / exempt accommodation / HB-funded services experience
What you’ll be doing:
- Ensuring that delivery remains coordinated, efficient, accurate and high-performing at all times.
- Drive a high-performing, detail-focused team culture
- Establish clear workflows, SLAs and performance expectations
- Own and drive data accuracy, integrity and consistency across Specialist Services
- Proactively identify trends, risks and improvement opportunities
What you’ll receive:
- Salary (Circa) – £60,000
- 25 days of annual leave
- Blue Light Card
Our partners








Luton Adult Learning
Point, Luton Adult Learning, Floor 2 Arndale House, Luton LU1 2LJ