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Head of Specialist Services

Full job description

Head of Specialist Services

We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities. We are in an exciting period of growth and are looking for experienced and passionate people to help us support vulnerable individuals and families experiencing homelessness.

Are you an experienced Head of Specialist Services, looking to join at an exciting time of growth and be part of an organisation that makes a difference?

If so, please take a look into the details below and click apply!

 

About you:

  • Proven ability to operate at senior level without direct authority
  • Excellent data literacy and reporting capability
  • Strong commercial awareness, linking operations to financial performance
  • Ability to build trust quickly across teams
  • Comfortable in fast-paced, complex environments
  • Significant experience in housing, homelessness or supported accommodation at scale
  • Desirable to have experience in justice-linked services (e.g. CAS3 / MoJ contracts)
  • Supported housing / exempt accommodation / HB-funded services experience

 

What you’ll be doing:

  • Ensuring that delivery remains coordinated, efficient, accurate and high-performing at all times.
  • Drive a high-performing, detail-focused team culture
  • Establish clear workflows, SLAs and performance expectations
  • Own and drive data accuracy, integrity and consistency across Specialist Services
  • Proactively identify trends, risks and improvement opportunities

 

What you’ll receive:

  • Salary (Circa) – £60,000
  • 25 days of annual leave
  • Blue Light Card

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