Minute Taker

Main purpose of position:

The post holder will provide high level administration support and information to the Strategy, Engagement & Implementation. They will support the management of the Team inbox’s to action the tasks according to priority with the aim of improving the quality of data that is recorded on social care systems. They will also provide support to ensure the efficient running of projects. They will support the administration tasks in relation to external suppliers and contribute to the performance management in relation to the key performance indicators set.

As a Business support officer you will be responsible to:

Undertake and lead on complex administrative tasks in a high volume and deadline driven environment

Manage specific project support tasks with minimal supervision as part of own workload as required by line management

Support the management of team email box(s) to ensure action in a timely way ensuring accurate recording

Ensure data recorded is accurate and concise

Creation, development and maintenance of records, files and statistical information for evidence based data

Handle conflicting priorities from managers being aware of public scrutiny and partnership working within LBC and with local stakeholders requiring a high level of professionalism

Taking on a coordination function between the council and externally commissioned resource to support timely actions and forward planning

Manage the logistics and administration of all identified project meetings, to include suitable minute taking records, ensuring the division maintain a uniformed communication strategy and information flow across all meetings

Maintain and collate management information to meet divisional management requirements, and produce periodic reports within defined time-scales to enable management to review performance

Develop, implement, maintain and monitor administrative systems and procedures to support operational needs of the division, ensure the team is up to date with public information, national and local policies, procedures and strategy

Be able, and as a nominated responsible officer, to undertake the processing of invoices, and stores requisitions, managing the distribution and the returning of laptops and equipment as and when required , maintaining accurate records

To participate and where required facilitate working relationships with teams and staff from other divisions to ensure consistency as far as practicable

Contribute to the maintenance of a healthy, safe, effective working environment, monitoring compliance with legal and regulatory requirements including H&S, property, equipment issues, and IT facilities

Ensure that relevant corporate and departmental procedures are available and kept up to date

Skills and Experience