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Are you an immediately available candidate looking for a new role to start before Christmas? If so this position could be perfect!

We are working with a valued client to recruit for multiple Customer Service Advisors within their busy order processing team. This position will be based in our clients Luton office and will be on a Fixed Term Contract and available on an 6-month basis.

The role will see you responsible for general customer enquiries, email orders and deliveries. Day to day you will be processing customer sales orders and ensure that you deliver great service to customers throughout. The ideal candidate would be someone that comes from a Customer Service call centre environment, who is used to dealing with a high volume of customer calls and can demonstrate a great attention to detail when processing orders. However we will also consider candidates with a Customer Service background too.

The salary on offer for this role is £26,000.

Duties:

Responding to emails.
Processing sales orders.
Manage order/delivery discrepancies.
Setting up and supporting customers online ordering.
Dealing with orders and other queries.
Arranging special deliveries such as same-day, booking in, reworks and other non-standard delivery requirements.
Dealing with returns and receipting stock.

Candidate requirements:

Confident in liaising with customers and sales teams to resolve any issues in way of email.
High levels of both accuracy and attention to detail.
Good communicator both verbal and written – excellent written communication skills.
Works well under pressure.
Team player who works well with others; both in their team and the wider company.
Problem solver.