Retail Optical Assistant

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Where customer service meets premium eyewear and med-tech innovation.

Are you looking for a retail role in eye care where you can grow, learn, and make a difference?
Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.

This is a full time requirement and the successful candidate will be required to cover a variety of shift patterns including weekend work.

What You’ll Do

· Deliver confident personalised customer service and product advice
· Learn to adjust frames, assist with fittings, and carry out minor repairs
· Support pre-screening eye tests using the latest optical technology
· Keep the store running smoothly with admin and support tasks

What You’ll Get

· £350 towards frames or designer sunglasses, with unlimited spend on lenses.
· 33 days holiday with buy/sell options
· Family & friends discounts + free eye tests
· Employee wellbeing support
· Opportunities to support global vision through the OneSight Foundation

Earn More at Vision Express

Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £85–£520/month bonus — with uncapped potential for high performers. Your performance matters — and it pays off.

What We’re Looking For

· Confident engaging with customers and recommending products
· Passionate about eyewear, style, and comfortable with digital tools
· Positive team player with a can-do attitude
· Strong communicator who listens and understands customer needs