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Shift Manager

  • Days of Work: Sunday – Thursday
  • Hours of Work: 05:00-13:30

Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst  ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career

DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!

DPD is a Valuable 500 company and a Disability Confident Employer

Job Description

We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations management team.

In this role you will be working closely with our self employed Owner Drivers (OD’s) and Employed Drivers, building a strong relationship with them and keeping the drivers engaged, well managed and motivated to ensure outstanding service is delivered.

Other key accountabilities will be;

  • Ensure depot target for Core Routes is achieved
  • Ensure depot target Stops Per Route (SPR) is achieved
  • Ensuring all other delivery & collection routes are properly set.
  • Ensure all driver’s scan and load their vans for delivery in a safe, timely and efficient manner.
  • Maintaining on-going communication with drivers to resolve any issues
  • Ensuring adequate resources are available to guarantee any ad-hoc collections are picked up either via your pool of drivers or by using couriers/agencies.
  • Ensuring that all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements
  • Working to set Key Performance Indicators including Service, Cost, Productivity, Transport and Health and Safety.
  • Ensure “Depot Clear” is achieved in line with depot targets

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