Level 5 Certificate in Leadership and Management
*For the course you must be working in a role with significant span of control and management responsibility. *
Ideal if you are currently working in a supervisory or middle managerial role and are looking to progress into senior management and raise your profile as a leader within the workplace. This ILM Level 5 qualification will develop your ability to lead, motivate and inspire people, and use core staff and project management techniques in order to achieve results and facilitate innovation and change. ILM qualifications are respected by employers around the world, providing you with excellent career prospects, particularly within senior managerial positions.
What You’ll Learn:
*Understanding Conflict Management in the Workplace
*Understanding Stress Management in the Workplace
*Understanding Recruitment and Selection of New Staff in the Workplace *Understanding Health and Safety in the Workplace Managing Recruitment *Managing Stress and Conflict in the Organisation Setting Objectives in the *Workplace Understanding Discipline in the Workplace
*Understanding Leadership Planning and Allocating Work
*Developing and Leading Teams to Achieve Organisational Goals and Objectives *Assessing Your Own Leadership Capability and Performance
*Delegating Authority in the Workplace
*Motivating People in the Workplace
*Managing Customer Relations
*Solving Problems by Making Effective Decisions
*Managing Efficiency and Effectiveness
*Managing Communication
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